Privacy & Cookie Policy for Virtual Concierge Solutions

Last Updated: [10th April 2024]

Welcome to Virtual Concierge Solutions. Your privacy is important to us.

This Privacy and Cookie Policy outlines how we collect, use, process, and disclose your information, including personal information, in conjunction with your access to and use of Virtual Concierge Solutions services. By using our website, you consent to the practices described in this policy.

Collection of Information

We collect information you provide directly to us when you request information or services, such as your name, email address, postal address, phone number, and any other information you choose to provide. We also collect information automatically when you use our website, such as your IP address and cookies.

Use of Information

The information we collect is used to provide, maintain, and improve our services, to process transactions, to communicate with you, to personalize your website experience, and for advertising and marketing purposes.

Sharing of Information

We do not share your personal information with third parties except as described in this policy, such as to comply with the law, to protect our rights, or to fulfill business obligations.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Data Security

We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Your Rights

You have the right to access, correct, or delete your personal data provided to us. You can also object to the processing of your personal data, ask us to restrict the processing of your personal data, or request portability of your personal data.

Changes to This Policy

We may update our Privacy and Cookie Policy from time to time. We will notify you of any changes by posting the new Privacy and Cookie Policy on this page. You are advised to review this Privacy and Cookie Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy and Cookie Policy, please contact us on +44 (0)1444 448 020 or email us at theresa@virtual-cs.co.uk