Order from Chaos
The Story of a Passion for Detail
For more than 30 years we have been serving the needs of clients who range from ultra-high-net-worth individuals (UHNWIs) to private families, and from corporate enterprises to small business owners, managing all daily operational matters with discretion, trust, and a uniquely personal touch that sets us apart. And, as a SmartPA partner, Virtual Concierge Solutions is committed to simplifying lives, freeing up time, delivering certainty and, ultimately, to bringing order to everyday chaos.
Our Founder’s Story
Theresa Wood is the guiding force behind our firm, fuelled by a passion for making lives easier, more focused and more ordered. As the wife and organisational manager of an international sportsman, she has personal experience of many of the lifestyle challenges and commercial expectations faced by our clients. For years she coordinated their personal travel plans, packed agendas and business commitments before expanding her own commercial aspirations to include the organisational needs of a diverse client base. Theresa’s rich tapestry of life experiences, and her professional expertise in supporting the many and disparate needs of CEOs, busy families, and high-net-worth individuals has been foundational to our firm’s evolution and the reputation we have built.
Theresa’s vision was clear: to offer a service rooted in emotional intelligence, understanding the unique needs of each client, and delivering 24/7 dedication that always seeks to go above and beyond expectations.
Why Choose Us
It’s an important question – after all, there are plenty of virtual concierge services out there, so what makes us different?
30+ Years’ Experience.
From luxury lifestyle management to focused corporate efficiency, we have a vast amount of experience covering the needs of a diverse client base.
Trust and Discretion.
Your privacy and security are our utmost priority. Our reputation depends on this.
24/7 Availability.
We’re here when you need us, ensuring every detail of your work, home or overseas life is meticulously managed.
Tailored Service.
No two clients are ever the same. Your presented and assessed needs and expectations will lead to a bespoke service developed for you and you alone.
Testimonials
Scott C
“Working with Theresa and her team has changed my life, their forward-thinking, proactive ways have made my weekends more enjoyable. My Admin is in good hands!!”
Laura W
“The Team at VCS has been superb, they have worked on a few project-based tasks. These have been completed with precision and on time with great attention to detail and information. Would recommend them to help any family or business gain more freedom.”
